1778623 - Driving Change and Managing an Effective Awareness and Training Program through a Global Pandemic

The shift to remote work during the COVID-19 pandemic forced our enterprise security awareness and training (A&T) program into an immediate and rapidly adaptive state in March 2020. Our traditional methods were made ineffective by prohibitions against live engagement and by our workforce being inundated with pandemic messaging. Effective A&T programs must by their nature be continually adaptive. We will present on the forced evolution of our approach, which resulted in a successful – and in many ways improved – strategy. We’ll show how this ultimately resulted in new initiatives, a more engaged community and a surprisingly very clean audit of the program. We’ll demonstrate what worked, what didn’t and why the pandemic actually moved our program to the next maturity level.