Alicia_Gristmacher

Mrs. Alicia M. Gristmacher MBA, MSISM, CLP, CRVPM V, CVMPRA

Manager, Cyber Security Compliance Operations, Hyatt Hotels Corporation

As the Manager of Cyber Security Compliance Operations at Hyatt Hotels Corporation, Alicia Gristmacher not only oversees the global Third-Party Risk Management program, but also manages the process of reviewing third parties when they experience a cyber related incident. She ensures the security and compliance of the hospitality company's vendors and partners and takes the lead in incident response to minimize impact on business operations.

With 24 years of experience in TPRM, risk management and information security, Alicia holds Certified Regulatory Vendor Program Manager (CRVPM) and Certified Vendor Management Program Risk Assessor (C-VMPRA) credentials. Her expertise includes streamlining the TPRM process through automation tools, conducting thorough third-party vendor assessments, maintaining governance documentation, and effectively communicating risks. In the event of a third party-related cyber incident, she coordinates with the affected third party, internal teams and stakeholders to manage the situation effectively. By collaborating with cross-functional teams and stakeholders, she promotes accountability and facilitates management escalation. Alicia's mission is to safeguard Hyatt's data, assets and reputation from third-party risks while fostering business growth and innovation through efficient TPRM practices, ensuring that Hyatt's third-party relationships remain secure and resilient in the face of cyber threats.

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